Typical job
An owner reports bed bugs in an
A technician discusses the affected area and inspects to understand the treatment needs. The owner can ask about heat treatment options and the technician explains findings before agreeing on the scope of work. The owner leaves with a clearer understanding of the treatment areas and next steps. Sharing where activity is seen helps the technician assess the property and discuss an appropriate plan.
Typical job
A resident spots a bald-faced hornet nest
The crew asks about the nest location and access, then assesses the reported area. A technician explains what they find and discusses treatment options before the work and its scope are agreed. The resident gets clear guidance about the nest and the recommended treatment. Avoid disturbing the area while awaiting an assessment, and tell the technician about access concerns around the tree.