Typical job
Residents notice mice indoors and want help
The crew asks where activity has been noticed and checks accessible areas relevant to the concern. The technician explains the findings, discusses suitable treatment options, and points out practical ways to limit future pest activity. A clear assessment helps the resident understand what the service can address. Keeping food stored securely and sharing where activity appears can help inform the treatment discussion.
Typical job
Homeowners report a bald-faced hornet nest in
A technician discusses the nest location and access conditions, then assesses the work area before explaining available treatment options. The customer should keep people and pets away from the area until it has been assessed. The assessment helps determine what treatment is appropriate for the location. Avoid disturbing the nest, and share details about nearby access or activity so the crew can plan around the property.